Archive of Tag 'culture'


Culture is the set of norms we follow in our places of work and a lens through which we see ourselves, our colleagues and our customers.

Part II: Coping with the Five Types of Toxic Coworkers

Posted by Tim Holdsworth on March 13, 2011 in Quality of Life


In a prior post, we took a look at the five types of toxic coworkers. Here, we’ll discuss different ways in which you can cope with them.  You may have some immediate,…

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Coping skills for dealing with toxic coworkers

Part I: The Five Types of Toxic Coworkers

Posted by Tim Holdsworth on February 27, 2011 in Quality of Life


We’re all just trying to make a living and it helps to have friends who all get along — but some people are particularly adept at making it worse than it has…

The five types of toxic coworker: Identify and beware

Managers: The Good and the Bad

Posted by Jeff Hayes on January 13, 2011 in Quality of Life


Managers come in all shapes and sizes; they come in all races and creeds and in both genders; with numerous strengths and weaknesses; with each of the temperaments defined by the Myers-Briggs…

Good Managers Have a Few Things in Common

Plan to lend a hand for the holidays

Posted by Tim Holdsworth on October 10, 2010 in Community


The National Bureau of Economic Research said that the recession technically ended in June 2009, which is when business activity reached its low point and recovery began.  Um, okay… So while the…

Lend a hand. It's good medicine.

How’s Your Customer Service?

Posted by Tim Holdsworth on August 11, 2010 in Business


We all experience it on a daily basis – customer service. Good, bad or indifferent, we all tend to have long memories about how we’ve been treated by a business and are…

How is your customer service?