Tag Archives: small business

Six key business principles I learned from my 6-year-old

At our recent garage sale my entrepreneurial (and highly independent) 6-year-old set up a lemonade stand on the driveway. I watched with interest as she exhibited six key business principles —without ever taking a course in marketing or business administration. 

How’s your customer service?

We all experience it on a daily basis – customer service. Good, bad or indifferent, we all tend to have long memories about how we’ve been treated by a business and are typically more than willing to share our experiences …

Small Business Bullies?

The AT&T Yellow Pages folks who service Northeast Wisconsin paid our company an unintended compliment a couple of weeks ago when they shut down one of our clients’ websites by mistake — at least we hope it was a mistake. 

Does a small business really need a website?

Does a small business really need a website? For many the answer is “yes, of course.”