Archive of Tag 'customer service'


Marketing 001: Show Up for the Party and Stick Around for Awhile

Posted by Jeff Hayes on October 3, 2017 in Business


In catching a recent performance by the Milwaukee-based musical group Dead Horses, a number of things came to mind that I’ll share with you. Dead Horses appeared on the 30-Minute Music Hour…

Show up for the party and stick around awhile: Marketing 001 - AlignTech Solutions

Five Steps for Becoming a Good Customer

Posted by Tim Holdsworth on February 15, 2011 in Business


There are two sides to any transaction and, generally speaking, the level of support and loyalty depend on how each side treats the other. As a business — or one of its…

Why should I try to become a good customer? How do I benefit?

How About a Little Civility?

Posted by Tim Holdsworth on October 24, 2010 in Community


For me, the digital video recorder (DVR) is one of the best inventions – ever.  I get to record and watch programs whenever it’s convenient for me, PLUS, I can skip over…

Where has the civility gone?

Six Key Business Principles I Learned from My 6-Year-Old

Posted by Tim Holdsworth on September 9, 2010 in Business


At our recent garage sale my entrepreneurial (and highly independent) 6-year-old set up a lemonade stand on the driveway. I watched with interest as she exhibited six key business principles — without…

A lemonade stand plus one 6-year-old provide some business insight.

How’s Your Customer Service?

Posted by Tim Holdsworth on August 11, 2010 in Business


We all experience it on a daily basis – customer service. Good, bad or indifferent, we all tend to have long memories about how we’ve been treated by a business and are…

How is your customer service?