Archive of Tag 'respect'


Developers’ Performance: Communication Skills

Posted by Jeff Hayes on November 29, 2022 in Agile


You may have noticed that I no longer refer to the development team, or Dev Team, in the title of this series and this is for a good reason. Ken Schwaber and…

High performing teams require excellent communication skills

American Story? Small Town Story?

Posted by Jeff Hayes on November 28, 2012 in Community


Does Bedford Falls really exist or was it just a figment of Frank Capra’s imagination for the perfect town in his film “It’s a Wonderful Life?” And are there other such idyllic…

Is there a 'real' Bedford Falls out there somewhere?

Coworker Dilemmas Resonate with Readers

Posted by Jeff Hayes on August 13, 2012 in Quality of Life


In reviewing searches that led individuals to our website and blog last month I was surprised to find that roughly 55% of them were looking for information about handling difficult coworkers. Why?…

Coworker Dilemmas Exist on a Large Scale

Six Ways of Being Uncivil and Nine Alternatives

Posted by Tim Holdsworth on March 16, 2012 in Quality of Life


You know things are tough when the founder of the ‘Civility Project’ calls it quits… All you have to do is listen to a political debate or tune in to any talking…

Think before you speak.

Poverty and Technology as 2012 Dawns

Posted by Jeff Hayes on December 31, 2011 in Community


Have you ever participated in a poverty simulation? If not, I highly recommend it. My wife and I are fortunate to have a friend and fellow Rotarian, Betsy Rozelle with CAP Services,…

Poverty and technology are related.

Part I: The Five Types of Toxic Coworkers

Posted by Tim Holdsworth on February 27, 2011 in Quality of Life


We’re all just trying to make a living and it helps to have friends who all get along — but some people are particularly adept at making it worse than it has…

The five types of toxic coworker: Identify and beware

Managers: The Arrogant Bastard

Posted by Jeff Hayes on February 21, 2011 in Quality of Life


This is the second article in our series entitled Managers: The Good and the Bad. Poor managers like the Arrogant Bastard represent a real risk to the companies for which they work.  It…

The arrogant bastard is to be avoided

Five Steps for Becoming a Good Customer

Posted by Tim Holdsworth on February 15, 2011 in Business


There are two sides to any transaction and, generally speaking, the level of support and loyalty depend on how each side treats the other. As a business — or one of its…

Why should I try to become a good customer? How do I benefit?

How About a Little Civility?

Posted by Tim Holdsworth on October 24, 2010 in Community


For me, the digital video recorder (DVR) is one of the best inventions – ever.  I get to record and watch programs whenever it’s convenient for me, PLUS, I can skip over…

Where has the civility gone?

Plan to lend a hand for the holidays

Posted by Tim Holdsworth on October 10, 2010 in Community


The National Bureau of Economic Research said that the recession technically ended in June 2009, which is when business activity reached its low point and recovery began.  Um, okay… So while the…

Lend a hand. It's good medicine.